Data protection at a glance
Data collection on this website
Who controls data collection on this website?
The site operator carries out data processing on this website. You can find his/her contact details in the Registration information on this website.
How do we collect your data?
Some of your data will be collected by you giving it to us. This may be, for example, details you enter into a contact form.
Other data are automatically collected by our IT systems when you visit our website. These are technical data (e.g. web browser, operating system or time of page view), which are collected automatically as soon as you enter our website.
How do we use your data?
Some data are collected to ensure the error-free functioning of our website. Other data may be used to analyse your user behaviour.
What rights do you have with regard to your data?
You are entitled at any time to receive free information about the origin, the recipients and the purpose of the personal data we have stored. You are also entitled to demand that your data are rectified or erased. If you have any further questions about data protection, please feel free to contact us at the address provided in the Registration information. In addition, you have the right to complain to the competent supervisory authority.
Analysis tools and third-party tools
When you visit this website, your website browsing behaviour may be statistically evaluated, which takes place primarily through cookies and analysis programs. Your website browsing behaviour is usually analysed anonymously and cannot be traced back to you.
You can object to this analysis or prevent it by not using certain tools.
This website is hosted by an external service provider (hoster). Any personal data collected on this website are stored on the hoster’s servers. These are mainly IP addresses, contact enquiries, meta and communication data, contract details, contact details, names, site access details and other data generated via a website. The hoster is used for the purpose of contractual performance towards our potential and existing customers (GDPR Article 6(1)(b)) and in the interest of the secure, fast and efficient provision of our website by a professional service provider (GDPR Article 6(1)(f)). Our hoster will only process your data where this is required for the fulfilment of its performance obligations and shall comply with our instructions in respect of these data.
Conclusion of a contract processing agreement
In order to warrant processing in compliance with data protection regulations, we have concluded a data processing agreement with our hoster.
General comments and mandatory information
When you use this website, various personal data are collected.
We must point out, however, that data transmission over the internet (e.g. emails) may have security gaps, and therefore we cannot guarantee complete protection against third-party access.
A note about the controller
The controller with responsibility for data processing on this website is:
Deutsche Gesellschaft für
Internationale Zusammenarbeit (GIZ) GmbH
53113 Bonn, Germany
The controller is the natural or legal person that can decide, either alone or jointly with others, on the purposes and means of processing personal data (e.g. names, email addresses).
Withdrawing your consent to data processing
Many data processing activities can only be conducted with your express consent. Once you have given your consent, you can withdraw it again at any time. All you need to do is let us know in an informal email. Withdrawal of consent, however, does not affect the lawfulness of data processing up until the date of withdrawal.
Right to lodge a complaint with the relevant supervisory authority
If there has been a violation of GDPR, the data subject has the right to lodge a complaint with the relevant supervisory authority, particularly within the member state of his/her habitual place of residence, workplace or the place of the suspected violation. This right to lodge a complaint is without prejudice to possible further administrative or legal remedies.
Right to data portability
In cases where we automatically process data based on your consent or in fulfilment of a contract, you can require us to forward those data to yourself or a third party in a common, machine-readable format. Should you demand the direct transmission of data to a different controller, we will only do so if it is technically feasible.
SSL and TSL encryption
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or enquiries, you send to us in our capacity as site operators.
You can recognise an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon appears in your browser line.
If SSL/TLS encryption is enabled, any data you send us cannot be read by third parties.
Data access, erasure and rectification
You are entitled within the applicable statutory provisions to receive information about your stored personal data at no cost and at any time, including information about their origin and recipient(s) and the reasons for collection. If appropriate, you are also entitled to have such data rectified or erased. If you have any further questions about personal data, please feel free to contact us at the address provided in the Registration information.
Right to restriction of processing
You have the right to request that the processing of your personal data is restricted. You can do this at any time by contacting us at the address provided in the Registration information. The right to restriction of processing is relevant in the following instances:
If you wish to dispute the correctness of your personal data stored by us, it will usually take us some time to check this. While these checks are in progress, you have the right to demand that the processing of your personal data is restricted.
If the processing of your personal data has been or is being carried out unlawfully, you may demand the restriction of data processing instead of erasure.
If we no longer need your personal data, but you need them for the establishment, exercise or defence of legal claims, you have the right to demand the restriction of data processing instead of the erasure of your personal data.
If you have lodged a complaint under GDPR Article 21(1), your interests will need to be balanced against ours. You have the right to request that the processing of your personal data is restricted until it has been established whose interests prevail.
If you have restricted the processing of your personal data, these data may – apart from storage – be processed only with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person or for reasons of substantial public interest for the European Union or a member state.
Data collection on this website
Most of the cookies we use are session cookies, which are deleted automatically after the end of your visit. Other cookies remain on your end device until you delete them. These cookies allow us to recognise your browser next time you visit our website.
You can adjust the settings in your browser so that you are informed about the setting of cookies, can allow cookies only in an individual case, exclude the acceptance of cookies in particular cases or generally and activate the option for automatic deletion of cookies when the browser is closed.
If you disable cookies, the functionality of this website may be restricted.
Cookies, which are necessary to allow electronic communications or to provide certain functions you wish to use (e.g. the shopping basket), are set on the basis of GDPR Article 6(1)(f). As the site operator, we have a legitimate interest in storing cookies to avoid technical errors and to ensure the optimal delivery of our services.
Provided that the relevant consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of GDPR Article 6(1)(a), and consent may be withdrawn at any time.
If you send us an enquiry via the contact form, we will store any data you provided on the request form and also your contact details. This is so that we can answer your enquiry or request and any subsequent questions you may have. We do not disclose these data to third parties without your consent.
They will be processed on the basis of GDPR Article 6(1)(b) if your enquiry relates to the performance of a contract or if we need them to implement pre-contractual measures. In all other cases, processing is based either on our legitimate interest in the efficient processing of enquiries presented to us (GDPR Article 6(1)(f)) or on your consent (GDPR Article 6(1)(a)) in cases where it was requested.
Any data you send us via the contact form are either stored by us until you ask us to erase them or until you withdraw your consent to storage or until data storage ceases to serve its purpose (e.g. after concluding the processing of your enquiry or request). This does not affect mandatory statutory provisions, especially retention periods.
Enquiries by email, phone or fax
When you contact us by email, phone or fax, your request is stored and processed by us for the purpose of responding to it.
This includes all personal data that can be gathered from it (name, enquiry). We do not disclose these data to third parties without your consent. They will be processed on the basis of GDPR Article 6(1)(b) if your enquiry relates to the performance of a contract or if we need them to implement pre-contractual measures. In all other cases, processing is based either on your consent (GDPR Article 6(1)(a)) and/or on our legitimate interest (GDPR Article 6(1)(f)), as we have a legitimate interest in the efficient processing of enquiries presented to us.
Any data you send to us via contact enquiries are stored by us until you ask us to erase them or until you withdraw your consent to storage or until data storage ceases to serve its purpose (e.g. after concluding the processing of your request). This does not affect mandatory statutory provisions, especially statutory retention periods.
Comment function on this website
Whenever you use the comment function on this site, the date and time of the comment and your email address are stored along with your comment. Your chosen username is also stored unless you are posting anonymously.
Retention period for comments
Comments and the associated data (e.g. IP address) are stored and remain on this website until they have been completely deleted or until the comments need to be erased for legal reasons (e.g. insulting comments).
Comments are stored on the basis of your consent (GDPR Article 6(1)(a)). Once you have given your consent, you can withdraw it again at any time. All you need to do is let us know in an informal email. The legality of data processing operations that have already taken place remains unaffected by the withdrawal of consent.
Analysis tool and advertising
Matomo (formerly Piwik)
Matomo cookies remain on your end device until you delete them. The storage of Matomo cookies and the use of this analysis tool are based on GDPR Article 6(1)(f). The website operator has a legitimate interest in the anonymised analysis of user behaviour in order to optimise both this website and its advertising. Provided that the relevant consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of GDPR Article 6(1)(a), and consent may be withdrawn at any time.
Website usage information generated by the cookie is not disclosed to third parties. You can prevent the storage of cookies by changing the relevant setting in your browser software; however, please note that, if you do this, you may not be able to use all the functions of this website.
If you disagree with the storage and use of your data, you can disable it here. In this case, an opt-out cookie will be saved to your browser, preventing Matomo from saving usage data. However, if you delete your cookies, you will also delete the Matomo opt-out cookie, so you will need to re-enable opt-out next time you visit this website.
You can prevent your site usage from being analysed and information about it from being merged. This protects your privacy, but it also stops the site owner from learning from your site usage and improving usability for you and other users.
Your visit to this website is currently recorded via Matomo web analysis. To opt out, deselect this checkbox.
If you wish to subscribe to the newsletter mentioned on the website, you need to provide us with your email address. We also need information that permits us to check that you are the owner of that email address and you agree to receive our newsletter. No other data will be collected, or, if they are, they will only be collected on a voluntary basis. We use this data exclusively for sending the information you requested, and we do not disclose your data to third parties. Therefore, data entered in the newsletter subscription form are processed exclusively on the basis of your consent (GDPR Art. 6 (1)(a)). You can withdraw consent to the storage of your data and email address as well as their use for the newsletter subscription at any time, e.g. via the “Unsubscribe” link in the newsletter. The legality of data processing operations that have already taken place remains unaffected by the withdrawal of consent.
The data we save for you for the purpose of your newsletter subscription are stored by us until you notify either us or the newsletter service provider of your intention to unsubscribe, and your data will be deleted from the newsletter distribution list as soon as you have unsubscribed. This does not affect any data we have stored for you for other purposes.
Once you have been removed from the newsletter distribution list, your email address may be saved to a blacklist, either by us or by the newsletter service provider, to prevent any further emails in the future. Blacklist data will not be used for any other purposes, and they will not be merged with other data.
This is both in your interest and in our interests to ensure compliance with statutory provisions on the sending of newsletters (legitimate interest under GDPR Article 6(1)(f)). Data storage within a blacklist is not limited by time constraints. You may object to storage if your own interests outweigh our legitimate interest.
Plug-ins and tools
YouTube with enhanced data protection
This website has YouTube videos embedded into it. The operator of these pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Republic of Ireland.
We use YouTube’s privacy-enhanced mode. According to YouTube, this means that YouTube does not store information about visitors to this website before they have viewed the video. On the other hand, privacy-enhanced mode does not automatically rule out the transmission of data to YouTube partners. Irrespective of whether you view a video, YouTube establishes a connection with the Google DoubleClick network.
As soon as you start viewing a YouTube video on this website, it establishes a connection with a YouTube server and notifies that server which of our pages you have visited.
If you are logged into your YouTube account, you automatically allow YouTube to associate your website browsing behaviour directly with your personal profile. You can prevent this by logging out of your YouTube account.
Moreover, once the video has started playing, YouTube may also save various cookies to your end device. These cookies enable YouTube to receive information about visitors to this website.
This information is used to collect video statistics, to improve user friendliness and to prevent fraud, etc. The cookies remain on your end device until you delete them.
When you start viewing a YouTube video, this may also lead to further data processing, which is beyond our control.
We use YouTube for the purpose of presenting an attractive website.
This is a legitimate interest in terms of GDPR Article 6(1)(f). Provided that the relevant consent has been requested (e.g. consent to the storage of cookies), processing takes place exclusively on the basis of GDPR Article 6(1)(a), and consent may be withdrawn at any time.